| JOB TITLE : |
Trainer Soft Services |
1. ldentifies the training and development requirements for the staff.
2. Set the training calelrdar plan for the deparmentment.
3. Delivers traning lesson daily at the Training center or on operation sites as appropriate.
4. Assists team in drafting training content and delivery outlines.
5. Co.ordinates with the assrgned projects to ensure training schedule will meet their needs.
6. Supports Operations team in projects to develop the Training & Quality Department.
7. Conducts grading of exams and assessments as directed.
8. Conduct site Audits.
9. Supports the Audit team as requested to conduct internal audits of operational sites
Self-Management.
10. Sets performance goals at the beginning of the year in discussion with the reporting manager
and ensures that the goals are achieved during the course of the year.
11. Strives to achieve the highesl levels of proficiency on all competencies and skills
required to perform the role.
12. Contributes to the idenlification of improvements of systems, processes and practices to
enhance business processes and productivity
13. Follows all relevant Department Unit policies. processes, standard operating procedures and
instructions so that work is carried out in a controlled and consistent manner.
14. Prepare reports accurately in a timely manner as per.
15. Department Unit requirements, policies and procedures.
16. lmpienrent PPM of soft services for rcgular and spccial cleaning, carpet clcanrng. marble polishing. etc
Other Qualification:
1.BICS certification preferred.
2. Qualification: Bachelors degree.
3. Min 8 years' experience in FM cleaning / soft services activates'.
4. should possess excellent communication and presentation skills.
5. Good Knowledge of MS Office, Excel, and PowerPoint.
6. proven ability to initlate and follow through with improvement initiatives.
7. Age: Upto 40 Yrs.
8. GCC drrving license is a must.
9. lndia n nationality.
10. Prefer candidates from Hotel background.
11. Linguistic Ability: English, Hindi, Urdu.