Customer Services

We listen, We Care. We believe in customer delight!

For Genetco, Customer Comes First! Choose excellence with options like “Incredible Customer Service” and “We believe in Customer’s Smile.

Demo & Installation

Highly qualified technical specialists and engineers

Breakdown Service

Service for warranty & non-warranty units

Call Center

Toll-free number available for assistance

Spare Parts Sales

Genuine spare parts sales and distribution

Service on Wheels

For customers and authorized resellers

Annual Maintenance Contract

For Home appliances & Printers

Genetco is recognized as the premier corporate house in the Sultanate of Oman. For over five decades, we have built an exceptional reputation through diverse operations across various sectors. Our unwavering commitment to customer satisfaction has been the cornerstone of our success.